Kelburn Library accessibility

Kelburn Library access for students and staff with disabilities and those unable to use the stairs

Lifts and accessibility

The full Rankine Brown lifts will be unavailable for some time, but the south lifts are now operating between levels 3 and 8. We encourage students, who are able to, to access the library’s physical resources by using the stairs.

We have developed a plan to ensure staff and students with disabilities, or those unable to use the stairs for any reason, will still have access to the Library’s physical resources.

If you are unable to use the stairs and need a library resource please see staff at Victoria Info Ihonui for help

  • Phone located at Victoria Info Ihonui on Level 1, the Hub.
  • Weekends until 3.00pm and between 6.00pm-8.00pm on weekdays, Victoria Info Ihonui on Level 2 (access via Hub lift).
  • Retrieval service not available during 8.00pm-midnight weekdays and 3.00pm-10.00pm weekends.
  • Phone: 0800 LIB CALL (0800 542 2255).
  • You can use this form to request items you are not able to collect from the shelves at the Kelburn Library.
    Request items

Retrieval service:

Items will be available to collect from the Glass Room (level 2) at the following times:

  • Monday to Friday: 10am, 1pm & 4pm
  • Saturday & Sunday: 11am

Requests need to made no later than 30 minutes before the next collection time. Requests placed after hours will be available for collection at 10am the following day (Mon-Fri) and 11am weekends.

Kelburn Access Suite

The Access Suite is on Level 1 of the library. It is a quiet place to rest and study for students with temporary or ongoing disabilities and provides computers and a range of adaptive technology and equipment. Access is granted by registering with Disability Services, contact: 04 463 6070.

After-hours exit from Level 1

The Level 1 doors are closed from 6pm weekdays and on weekends and public holidays. If you are unable to leave the Library via level 2, please phone 0800 LIB CALL (0800 5422255) between 6pm and 8pm, or call Security on the red phone near the door at any other time.

Computers and printers

Are available on level 1.

Information on printing is available here.

Access to J.C. Beaglehole Room

To facilitate access please contact:, 04 463 5681

Subject librarians

Subject Librarian contact details are available.

Interloan requests

Can be made online:

Assistance with making requests is available at Victoria Info Ihonui.

AV viewing facilities

Room RB110 is available for booking to view AV resources (DVD, Bluray, VHS). Please ask at Victoria Info Ihonui level 2 for the room to be unlocked.

AV collections

AV collections are available in the Glass Room on level 2.